Home >> Metatronic Healing: Safeguarding Vulnerable Adults Policies and Procedures

Metatronic Healing: Safeguarding Vulnerable Adults Policies and Procedures

Metatronic Healing Policies and Procedures

Safeguarding Vulnerable Adults

We all have a responsibility to safeguard adults who are experiencing, or are at risk, of abuse or neglect.

This policy and procedures outlines what adult safeguarding is and what to do if you have a concern.  The Safeguarding Children and Young People policy, for those under the age of 18, is covered in a separate document [Safeguarding Children and Young People].

Policy statement

Metatronic Healing is committed to creating and maintaining a safe and positive environment for all Adults.  It accepts its responsibility to assist in the welfare of all clients and to safeguard them from poor practice, abuse and neglect.  

All individuals within the association – Directors, Teachers, Practitioners and Students have a role and responsibility to help ensure the safety and welfare of all clients.

Metatronic Healing accepts that we are required to fulfil our duty of care, which means we must do everything that can be reasonably expected of us to help safeguard and protect clients from harm, and to act when we suspect that someone is being harmed, or is at risk of harm.

The official definition of “Adult Safeguarding” is working with adults with care and support needs to keep them safe from abuse or neglect. It is an important part of what many public services do, and a key responsibility of local authorities (Care Act 2014). 

The safeguarding duties apply to an adult who:

  • has needs for care and support (whether or not the local authority is meeting any of those needs)
  • is experiencing, or is at risk of, abuse or neglect
  • is unable to protect themselves from either the risk of, or the experience of, abuse or neglect, as a result of those care and support needs

Adults who fulfil these criteria are ‘adults at risk’. 

People can have a need for care and support for a variety of reasons – for example they may have learning difficulties, a physical disability, a chronic health condition or have a mental health issue. Such conditions may bring with them additional vulnerabilities, however having care and support needs does not mean that people are automatically adults at risk and need safeguarding.  

Safeguarding adults is underpinned by legislation:  This will be different in Ireland, Wales and other countries. Please ensure you are familiar with you local legislation

  • The Care Act 2014
  • Mental Capacity Act (MCA) 2005

Types of abuse suffered by adults identified in the Care Act 2014 are:

  • Physical
  • Sexual
  • Psychological/Emotional/Mental
  • Financial and material
  • Neglect
  • Discriminatory
  • Organisational
  • Modern Day Slavery
  • Domestic Violence
  • Self-Neglect – including hoarding

Other types of harm that adults may experience include:

  • Cyber Bullying
  • Forced Marriage
  • Female Genital Mutilation
  • Hate Crime
  • Radicalisations

Practitioners and students must familiarise themselves, and work in accordance with, legislation and procedures in their local area and country.

Safe Recruitment and Safeguarding Training

We want to make sure that all of our students, and practitioners, have the right skills and qualities to create a safe healing environment.  We want to ensure that all practitioners and students understand their role and responsibilities in respect of safeguarding and are provided with appropriate learning opportunities to recognise, identify and respond to signs of abuse, neglect and other safeguarding concerns relating to adults.  All students and practitioners will receive relevant training on how to achieve this and will also be updated with any relevant legislation, policies or procedural changes. 

Annual CPD training is a requirement for Metatronic Healing practitioners in order to remain registered with the Metatronic Healers Association . Practitioners are required to inform the MHA of any criminal convictions or cautions.  Practitioners employed within the NHS or at cancer centres, for example, will have received an enhanced check by the Disclosure and Barring Service.  Self-employed practitioners can apply for a basic check by the Disclosure and Barring Service. 

Practitioners and Students must familiarise themselves and work in accordance with local procedures specific to their country, and local area, in respect of the legal requirements surrounding working with adults and criminal records checks.

Professional Indemnity Insurance 

All Metatronic Healing practitioners must take out and maintain the necessary professional indemnity insurance and any other insurance the law requires.   Practitioners are personally liable to individual clients for any assessment, care or healing they provide. Practitioners will be required to confirm they hold relevant insurance cover as part of annual CPD and to be on the  Practitioner Register on the ML Website. 

Consent to Treat

Practitioners must get signed consent from the client, or someone able to act on their behalf, before a healing session.   Clients’ consent must be voluntary. That is, they must not be under any form of pressure or undue influence from you, other practitioners, family or friends.  Consent is not a ‘one-off’ exercise. It is a continuing process and needs effective and ongoing communication with the client. 

No one else can make a decision on behalf of an adult who has the capacity to do so.   A person has capacity if they can understand, remember, use and weigh up the information needed to make a decision, and can communicate their wishes.

It should always be assumed that adults have the capacity to make a decision unless it is shown to be otherwise. If in any doubt, ask yourself: ‘Can this client understand and weigh up the information needed to make this decision?’

Practitioners and students must familiarise themselves and work in accordance with local procedures specific to their country, and local area, in respect of the legal requirements surrounding consent to treatment.


Practitioners must identify when there is a need for another person to be present during a healing session, and make appropriate arrangements for this to happen.

This might be appropriate if the client is an adult at risk.

Clients may also ask to have someone to be with them when they are receiving healing.  

You also have the right to decide whether, in the best interests of yourself and the client, another person should be present, even if the client has not asked for this.

Practitioners and students must familiarise themselves and work in accordance with local procedures specific to their country, and local area, in respect of the law related to consent.

Record Keeping

The General Data Protection Regulation 2016 sets down the right of access that individuals have to personal records held about them. This includes the time limits for responding to a request for access.

Practitioners must record the assessment of client needs and details of each healing session.  Records must be stored safely and kept for eight years from the date of the last session.   The reason for this is to make sure that the client can have access to records of their healing sessions and to protect you if any complaints are made.

You must keep client records that are legible, attributable and truly represent your interaction with the client.

In certain circumstances Metatronic Teachers may request to see client records.  These may include:

  • A complaint or concern has been raised that requires an investigation
  • As part of  a supervisory process between teacher and practitioner

Practitioners and students working overseas must familiarise themselves and work in accordance with legislation on Data Protection, Record keeping and Access to Records.


Metatronic Healing will make available its Safeguarding Adults Policy and Procedures to all MH Teachers, MH Practitioners.  The policy and procedures are mandatory for everyone involved in Metatronic Healing. Failure to comply with the policy and procedures will be addressed without delay and may ultimately result in exclusion from the association.


This policy will be reviewed a year after development and then every three years, or in the following circumstances:

  • Changes in legislation and/or government guidance
  • As a result of any other significant change or event.

What to do if you have concerns about an adult 

MH Practitioners are not expected to be expert in recognition of a safeguarding concern; however, all have a duty of care to be vigilant and respond appropriately to suspicions or disclosures of abuse, neglect or poor practice.

This does not mean that it is your responsibility to decide if a situation is poor practice, abuse or neglect, but it is your responsibility to report and discuss your concerns with your Metatronic Teacher. 

If you cannot contact your teacher or feel that your concerns are not being dealt with properly you can contact, the local authority safeguarding adults team or ACT, the national safeguarding adults organisation www.anncrafttrust.org

If there is an immediate risk and you need to ensure the immediate welfare and safety of client call 999 or 101 for an ambulance or police.   Inform your Metatronic Teacher.  Ensure that you keep accurate and detailed records of any concerns and action taken where there are safeguarding issues. 

If the decision is to make a safeguarding referral to the local authority the adults consent should be sought wherever possible.  However, if they remain at risk or others are at risk of harm you will need to report it without their consent. 

MH Practitioners working overseas must familiarise themselves and work in accordance with legislation governing adults.